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Welcome to AccelByte BlackBox!

BlackBox offers a suite of essential tools that developers use to efficiently capture and analyze game crashes, and monitor the performance of all key game systems. This ensures that newly developed game features are not having a detrimental impact on the game during development, production, and pre or post-launch.

BlackBox has several key differentiating features:

  • Comprehensive Reporting System BlackBox Crash Reporter can constantly capture and store a 10 second video of all game crashes. These are made available to you along with a symbolized crash report to show you the exact line of code that caused the crash.

  • Seamless Monitoring System Optimising game performance is paramount to any game. Our Profiling features remove your team’s need for extensive additional profiling code, allowing the game development team to focus on game development, and fixing performance bottlenecks. BlackBox needs minimal initial setup, which then allows you to constantly measure your game performance from back to front, day after day, whether you’re a developer, product owner, or QA.

  • Third-Party Integration We provide various integrations that help your team manage project issues highlighted in crash scenarios and optimisation runs. We support JIRA integration, to create and link existing JIRA tickets to track crash status. We also support integrating your build with Jenkins, integration with your AccelByte account, and third-party alert notification for when a crash happens in your game. We support Slack, email, and are working on further integrations for the near future.

BlackBox services are compatible with Unreal Engine 4, and support games running in Windows and Linux, and we are constantly working to bring more supported devices, such as Current and NextGen Game Consoles.

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